Overview

menarivolth respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our financial goal tracking services and website at menarivolth.com.

We operate under Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles. This policy applies to all personal information we collect about you, regardless of how it's collected or stored.

Information We Collect

Personal Information You Provide

• Contact details including name, email address, phone number, and postal address
• Account registration information such as username and password
• Financial goal information you choose to track through our platform
• Communication preferences and feedback you provide
• Payment information when you subscribe to premium features

Information We Collect Automatically

• Device information including IP address, browser type, and operating system
• Usage data about how you interact with our website and services
• Cookies and similar tracking technologies data
• Location information if you enable location services

How We Use Your Information

We use your personal information for specific purposes that directly relate to our financial goal tracking services:

• Providing and maintaining your menarivolth account and tracking services
• Processing payments and managing your subscription
• Sending you service updates, security alerts, and support messages
• Analysing usage patterns to improve our platform and develop new features
• Responding to your enquiries and providing customer support
• Complying with legal obligations and protecting our legitimate business interests
• Detecting and preventing fraud or unauthorised access to accounts

We don't use your financial goal data for advertising purposes or share it with third-party marketers. Your financial information stays within our secure platform to support your tracking needs.

Information Sharing and Disclosure

When We Share Information

menarivolth only shares your personal information in specific circumstances:

• With your explicit consent for specific sharing purposes
• With trusted service providers who help us operate our platform
• When required by Australian law or legal processes
• To protect the rights, property, or safety of menarivolth, our users, or others
• In connection with a business transfer, merger, or acquisition

Third-Party Service Providers

We work with carefully selected service providers who help us deliver our services. These include payment processors, cloud hosting providers, and analytics services. All providers are bound by strict confidentiality agreements and can only use your information for specified purposes.

Current service providers include cloud infrastructure providers for data storage, payment processors for subscription management, and email service providers for communications. We regularly review these relationships to ensure they meet our privacy standards.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information:

Exercising Your Rights

To exercise any of these rights, contact us using the details below. We'll respond within 30 days and may need to verify your identity before processing certain requests. Some requests may incur reasonable costs, which we'll discuss with you beforehand.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction.

Technical Safeguards

• Encryption of data in transit and at rest using industry-standard protocols
• Secure server infrastructure with regular security updates and monitoring
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• Firewall protection and intrusion detection systems

Organisational Measures

• Staff training on privacy and security best practices
• Access controls ensuring only authorised personnel can access personal information
• Regular review and updating of security procedures
• Incident response plans for potential data breaches
• Secure disposal of data when no longer required

While we implement strong security measures, no system is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.

Data Retention and Deletion

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

Retention Periods

• Account information: Retained while your account is active plus 3 years after closure
• Financial goal data: Retained for 7 years after account closure for backup purposes
• Payment records: Retained for 7 years as required by Australian tax laws
• Communication records: Retained for 2 years after the last interaction
• Usage analytics: Anonymised after 12 months, retained indefinitely for service improvement

Deletion Process

When retention periods expire or you request deletion, we securely delete or anonymise your information. Some information may be retained in anonymised form for statistical purposes or as required by law. Backup systems may retain data for additional periods, but access is strictly controlled.

International Data Transfers

menarivolth primarily stores and processes data within Australia. However, some of our service providers may transfer data internationally for processing or storage.

When international transfers occur, we ensure adequate protection through:

• Transferring only to countries with adequate privacy protection
• Using standard contractual clauses approved by privacy authorities
• Implementing additional technical and organisational safeguards
• Regular monitoring of international service provider practices

We maintain records of all international transfers and can provide details upon request. You have the right to object to international transfers in certain circumstances.

Cookies and Tracking Technologies

menarivolth uses cookies and similar technologies to enhance your experience and understand how our services are used.

Types of Cookies We Use

• Essential cookies required for basic website functionality
• Performance cookies to analyse website usage and improve services
• Preference cookies to remember your settings and choices
• Security cookies to protect your account and prevent fraud

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality. We don't use cookies for targeted advertising or share cookie data with advertising networks.

Children's Privacy

menarivolth's services are designed for adults aged 18 and over. We don't knowingly collect personal information from children under 18 without appropriate parental consent.

If we discover we've collected information from a child under 18 without proper consent, we'll delete it promptly. Parents who believe we may have collected their child's information should contact us immediately using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through:

• Email notification to your registered address
• Prominent notice on our website
• In-app notification when you next access your account

We'll provide at least 30 days' notice before significant changes take effect. Your continued use of our services after the effective date constitutes acceptance of the updated policy. We encourage you to review this policy regularly to stay informed about how we protect your information.